Warehouse Reconfigure: Part One We run a very popular program called “Direct from Warehouse”. The nature of this DFW program is simple and rather unique. If you, the customer, would rather have us receive your material into our building, versus having it delivered directly to the jobsite, we can. You no longer have to worry […]
One of the Paramont EO customer experience insights we gleaned from our recent opinion survey is that one-third of our customers are not familiar with our many money- and time-saving value-added services. These valuable and labor-saving services include: Dedicated staging/phasing Does your job site lack the space to store all the materials you need to […]
We simply call it the “ABCs” of Customer Service because it is the first thing we teach our staff and our fundamental guiding principle. Going “Above and Beyond” for every customer on every project is just what we do. In the wholesale distribution business there isn’t a ton of opportunity for differentiation in the product […]